SERVICE AREAS
There are three service areas along the section managed by SPN: Torre Annunziata Ovest at km 21+200 south, Alfaterna Ovest at km 40+000 south and Alfaterna Est at km 40+000 north.
The control procedure governing inspections to verify the quality of service provided in service areas is ensured by the presence of SPN staff who monitor the territory to guarantee the quality and efficiency of the service (e.g. cleanliness of toilets and sales areas, product quality and functionality, opening hours, ease and speed of restocking, courtesy and helpfulness of staff, etc.).
SPN ensures all its customers a service that fully respects the rights of people with disabilities and reduced mobility, guaranteeing them accessibility and the presence of adequate services in all its service areas.
All service areas have restrooms and parking spaces reserved for PRM (Persons with Reduced Mobility).
